Thank you for choosing Tigermul Limited. We are committed to providing safe, reliable, and efficient delivery services to ensure your purchased pre-owned office furniture arrives on time.

  1. Order Processing Time

All orders are processed following order confirmation.

Order processing time: 1–3 business days
Estimated delivery time: 3–7 business days after dispatch

Once processing is complete, we will arrange the appropriate shipping method based on the order details and provide delivery information to the customer after the items have been dispatched.

  1. UK Delivery Coverage

Currently, tigermul.uk offers delivery services within the UK.

  1. Shipping Methods and Carriers

Depending on the order, Tigermul Limited may utilize the following common UK shipping methods and logistics providers:

Specialized furniture delivery services: Suitable for large office furniture items such as desks, conference tables, and storage cabinets, offering delivery methods tailored to furniture transport;

We may use UK carriers including, but not limited to:

DPD UK
Parcelforce
Royal Mail
Evri
Specialized furniture transport partners

The specific shipping method will be determined based on the dimensions, weight, and delivery address of the items in the order.

  1. Delivery Notes

As some items are pre-owned office furniture that may be large or heavy, certain orders might require special delivery arrangements. Please ensure you provide an accurate and complete delivery address and contact details when placing your order to facilitate a smooth delivery process.

If customer assistance is required during delivery—such as confirming a delivery time or providing access details—please cooperate promptly to avoid delays.

  1. Order Tracking

Once the order has been dispatched, we will provide delivery updates via email or other contact methods, provided tracking information is available.

Customers can use the provided information to check the shipping status of their order.

  1. Delivery Delays

While we strive to ensure orders arrive within the estimated timeframe, delivery may occasionally be delayed due to factors beyond our control, such as weather conditions, traffic, carrier scheduling, or other unforeseen circumstances.

In the event of shipping delays beyond our control, we will actively assist customers in communicating with the carrier to resolve the issue. 7. Contact Us

If you have any questions regarding our shipping policy or order delivery, please contact us:

Company Name:
TIGERMUL LIMITED

Website:
tigermul.uk

Address:
Unit 1 4 Mulberry Street, Stratford-upon-Avon, United Kingdom, CV37 6RS

Email:
tigermuluk@outlook.com

Phone:
+44 7849 838515