Thank you for choosing Tigermul Limited. We want every customer to be satisfied with their purchase of pre-owned office furniture. As our products are pre-owned and each item is unique, please carefully review the product description, images, and relevant information before purchasing.
- Return Period
If the item you receive has significant issues or differs materially from the order description, please contact us within 30 days of receipt to submit a return request.
Return requests submitted after the 30-day period may not be processed.
- Return Requirements
To ensure a smooth return process, returned items must meet the following conditions:
The item must be in reasonable condition;
The item must be accompanied by information related to the original order;
The item must not be damaged due to human error, misuse, or improper storage;
Customers must contact us in advance and obtain return confirmation before arranging the return.
As pre-owned office furniture has a history of use, normal signs of wear, minor scuffs, or cosmetic variations do not constitute quality defects.
- Refund Process
Once we receive the returned item and complete our inspection, we will process the refund request based on the specific circumstances.
Upon approval, the refund will typically be returned to the customer’s original payment account within 3 business days.
The actual time it takes for funds to appear in the account may vary depending on the processing speeds of banks or payment providers.
- Final Sale Items
Products sold on tigermul.uk are considered final sale items. Due to limited inventory and the unique nature of each piece of pre-owned office furniture, we may be unable to provide an identical style, model, or replacement product once an item is sold.
By placing an order, the customer acknowledges and accepts the product’s displayed information, actual condition, and inventory status.
- Situations Ineligible for Refund
The following situations may not qualify for a refund or return:
Damage caused by customer misuse;
Issues arising from improper installation, handling, or storage;
Requests submitted after the specified return period;
Normal signs of wear that were clearly disclosed and accepted by the customer at the time of purchase. 6. Contact for Refund Requests
If you wish to request a refund or require information regarding refunds, please contact us via the following channels:
Company Name:
TIGERMUL LIMITED
Website:
tigermul.uk
Address:
Unit 1 4 Mulberry Street, Stratford-upon-Avon, United Kingdom, CV37 6RS
Email:
tigermuluk@outlook.com
Phone:
+44 7849 838515
We will assist in processing your request as soon as possible after receiving it.